The Philippine Statistics Authority (PSA), in collaboration with its authorized online channel, PSAHelpline.ph, is pleased to announce the modernization of vital records access through the PSA E-Cert Service. This service represents a significant step forward in the digital transformation of public services, ensuring that authenticated copies of civil registry documents are secured and shared with maximum efficiency and security.
This initiative delivers
an official, authenticated, digital copy of your civil registry document,
offering a secure and immediate method for handling essential paperwork from
your computer or mobile device. Designed for convenience across the
Philippines, the PSA E-Cert acts as a readily available, verifiable version of
documents like Birth, Marriage, and Death Certificates. It is a digitized copy
of the physical PSA certificate issued by the PSA that can be quickly utilized
for submission and verification with government agencies and other stakeholders
nationwide. The new service provides a fully integrated end-to-end digital
journey—from initial request and secure payment to digital delivery offering
the ultimate standard in user convenience.
What is a PSA E-Certificate?
The PSA E-Cert is an official, authenticated, digital copy of civil registry documents such as Birth, Marriage, and Death Certificates, as well as the Certificate of No Marriage (CENOMAR) and Certificate of No Death (CENODEATH).Think of it as the official electronic version
of your PSA certificate. It offers a secure and immediate way to handle
essential paperwork, bypassing the time required for physical courier delivery.
Since it is designed to be digitally verified, it is perfect for quick and
secure online submissions to institutions that accept digital documents.
The document contains robust digital security
features, notably a QR code, which allows the stakeholder to instantly confirm
its authenticity and integrity through the secure e-cert portal
(e-cert.psahelpline.ph).
Who are the Stakeholders?
A stakeholder is any local office or
institution, including government agencies, schools, or private companies, that
officially accepts and verifies your submitted PSA E-Cert.
These entities rely on the E-Cert's digital
security features (like the QR code, reference number, and authorization code.)
to instantly confirm that your document is authentic and was officially issued
by the Philippine Statistics Authority (PSA) via PSAHelpline.ph.
Common transactions where you may submit your
E-Cert include:
●
School Enrollment: For
schools and universities when enrolling a student.
●
Local Employment: When
applying for a job within the Philippines that requires verification of a birth
or marriage certificate.
●
Government Transactions:
For applying for claims and benefits, or other services from various government
agencies (where the digital copy is accepted).
●
Other Transactions:
Including financial applications or legal services requiring proof of civil
status.
The institution's acceptance of the E-Cert
allows them to instantly verify your document's integrity, simplifying their
process and ensuring maximum security.
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Requesting the PSA E-Cert:
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The PSA E-Cert service is initiated when an
applicant places an order for documents such as Birth, Marriage, Death
Certificates, CENOMAR, and CENODEATH on the PSAHelpline.ph
website, specifically selecting the digital format.
- Application: Visit e-cert.psahelpline.ph, select
the document needed, and fill out the order form.
- Payment: Pay through any of the payment channels integrated with the
service (E-wallets, Credit/Debit, Online Banking).
- Applicant
Verification: A mandatory Identity
Verification Process ensures that sensitive data only reaches the
rightful owner.
- Delivery:The requesting party receives a secure link via email to view and download their PSA certificate.
Verification by the Stakeholder
A core benefit of the PSA E-Cert is its robust
digital verification system, allowing any local office or institution (Stakeholder)
to instantly confirm the authenticity of the submitted document.
The Stakeholder can verify the authenticity of
the E-Cert through two options:
- Option A (QR Scan): Simply scan the QR code on the document. It redirects to the e-cert portal to display the official PSA-issued copy for an immediate "side-by-side" comparison.
- Option B (Manual Entry): If a scanner is not available, the stakeholder (e.g., an employer, school, or a bank) can enter the Reference Number and Authorization Code found on the E-Cert cover page directly on the e-cert.psahelpline.ph website. An image of the official PSA-issued copy will be shown for "side-by-side" comparison
The PSA E-Cert portal allows the stakeholder
to verify that the certificate was indeed issued by PSAHelpline.ph, ensuring
the document's integrity and originality.
Cost
and Pricing
Faster service at a lower price point.
Document Type / E-Certificate Rate / Door-to-Door Rate / Savings- Birth, Marriage, Death- ₱290 ₱365 ₱75
- CENOMAR / CENODEATH- ₱345 ₱420 ₱75
Validity and Data Privacy
Protecting data through "Privacy by
Design."
●
Availability: The digital copy is accessible in the secure portal for 60 calendar
days.
●
Ownership: During this window, users can download the PDF to their personal
devices for permanent storage.
●
Privacy: To comply with the Data Privacy Act, the system automatically purges
the copy from the portal after 60 days to ensure no sensitive data remains
exposed online longer than necessary.
A Commitment to Modern Service
The PSA E-Cert Service is designed to enhance the accessibility and utility of civil registry documents for domestic applicants. By providing a modern, efficient, and secure digital option, the PSA and PSAHelpline.ph are committed to making the submission and verification of official records a simpler process for the public and relying parties across the Philippines.
